Commtech Professional Services Group

In addition to our standard warranty support, Commtech can offer our partners a range of extended support options with published service level agreements. Whether we act as first or second line support, on a 9x5 or 24x7 basis, you and your customer will receive thorough and effective post sales support. We can offer you a comprehensive range of support services, provided by professional engineers trained to the highest standards through vendor accreditation schemes.

Why Sell Support?

• Alleviate some of the burden from your own help desk by outsourcing some contracts to Commtech
• Additional revenue opportunities on all new product sales, with additional margin to be achieved from renewals
• Offering a total solution to your customers ensuring quality of service and customer retention.

• Assistance for mission critical enterprise wide solutions
• Help and advise on performing updates and upgrades
• Unlimited calls to qualified engineers adhering to published SLAs and procedures Peace of mind that the investment made on solution will be maintained

Ireland:
Tel: +353 (0)1 8091230
Email: support@commtech.ie

UK:
Tel: +44 (0)871 9008129
Email: support@commtechuk.net