Commtech Professional Services Group
In addition to our standard warranty support, Commtech can offer our partners a
range of extended support options with published service level agreements.
Whether we act as first or second line support, on a 9x5 or 24x7 basis, you and
your customer will receive thorough and effective post sales support. We can
offer you a comprehensive range of support services, provided by professional
engineers trained to the highest standards through vendor accreditation
schemes.
Why Sell Support?
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Alleviate some of the burden from your own help desk by outsourcing some
contracts to Commtech
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Additional revenue opportunities on all new product sales, with additional
margin to be achieved from renewals
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Offering a total solution to your customers ensuring quality of service and
customer retention.
Why do your customers need Support?
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Assistance for mission critical enterprise wide solutions
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Help and advise on performing updates and upgrades
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Unlimited calls to qualified engineers adhering to published SLAs and
procedures Peace of mind that the investment made on solution will be
maintained
Contact Commtech Support
Ireland:
Tel: +353 (0)1 8091230
Email: support@commtech.ie
UK:
Tel: +44 (0)871 9008129
Email: support@commtechuk.net
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